Rise of Patient Responsibility

The recent increase in patient responsibility leaves patients with out-of-pocket costs that they aren't accustomed to, which results in late payments.

For providers, collecting from patients with unpaid balances and from those who are truly self-pay is costly. In addition to the cost, the collection process can add friction to the patient-provider relationship. Meanwhile, patient satisfaction is more important than ever.

Download this infographic for a best-practice approach to managing patient financial responsibility from up-front collection to finding hidden coverage.

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